Refund policy

Refunds

We have a 7-day refund policy, which means you have 7 days after receiving your item to request a refund. 

To start a refund, you can contact us at abel@graphiccompass.com.

We will notify you once we’ve received your request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your refund, please contact us at abel@graphiccompass.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned (such as digital files & custom products).

Unfortunately, we cannot accept returns on sale items or gift cards.